Privacy Policy

PayrollNorth is committed to protecting the privacy of its customers, employees and website visitors. We respect your right to control how your personal information is collected, used and disclosed. This Privacy Policy explains how we handle your personal information in accordance with the Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial laws.

What is personal information?

Personal information is any information that can identify you as an individual, such as your name, address, phone number, email address, social insurance number, or financial information. Personal information does not include business contact information that we collect, use or disclose for the purpose of communicating with you in relation to your employment, business or profession.

Why do we collect personal information?

We collect personal information for the following purposes:

- To provide you with our payroll services and products
- To process your payments and invoices
- To communicate with you about your account, orders, requests or inquiries
- To comply with legal, regulatory or contractual obligations
- To prevent fraud, unauthorized transactions or other illegal activities
- To improve our website, services and products
- To send you marketing communications, surveys or promotions, with your consent

How do we collect personal information?

We collect personal information directly from you when you:

- Register for an account on our website
- Place an order or request a quote for our services or products
- Contact us by phone, email or online chat
- Subscribe to our newsletter or other communications
- Participate in our surveys or promotions

We may also collect personal information from third parties, such as:

- Your employer or authorized representative, if they use our services or products on your behalf
- Your bank or credit card company, if they process your payments
- Other service providers or partners that we work with to provide our services or products

How do we use personal information?

We use personal information only for the purposes for which we collected it, or for compatible purposes with your consent or as permitted or required by law. We do not sell, rent or trade your personal information to any third parties.

How do we disclose personal information?

We may disclose your personal information to third parties only for the purposes for which we collected it, or for compatible purposes with your consent or as permitted or required by law. For example, we may disclose your personal information to:

- Our service providers or partners that help us provide our services or products, such as hosting, data storage, payment processing, delivery, marketing or customer support
- Your employer or authorized representative, if they use our services or products on your behalf
- Government authorities, law enforcement agencies or courts, if we are required to do so by law or legal process
- Other parties involved in a merger, acquisition, sale or transfer of our business or assets

How do we protect personal information?

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, modification or destruction. We use physical, technical and administrative measures to safeguard your personal information, such as:

- Encrypting your data in transit and at rest
- Limiting access to your data to authorized personnel only
- Training our staff on privacy and security practices
- Reviewing our policies and procedures regularly

How long do we retain personal information?

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, or as required by law. We destroy or anonymize your personal information when it is no longer needed.

What are your rights regarding personal information?

You have the right to access, update, correct or delete your personal information that we hold. You also have the right to withdraw your consent to our use or disclosure of your personal information at any time. To exercise these rights, please contact us using the contact details below. We may ask you to provide proof of identity before fulfilling your request.

How do we handle cookies and other tracking technologies?

We use cookies and other tracking technologies on our website to enhance your user experience, analyze our web traffic and deliver relevant content and ads. Cookies are small files that are stored on your device when you visit our website. You can manage your cookie preferences through your browser settings.

How do we update this Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. We will post the updated version on our website and indicate the date of revision. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

How do you contact us?

If you have any questions, comments or complaints about this Privacy Policy or our privacy practices, please contact us at:

PayrollNorth
c/o Stream Financial Services Inc.
PO Box 48016 Mill Cove PO
Bedford NS B4A 1A9
Canada
Email: [email protected]